The Practice of Outsourcing: From Information Systems to Bpo
ISBN: , SKU: , AUTHOR: Willcocks, Leslie P. / Lacity, Mary C., PUBLISHER: Palgrave MacMillan, This book presents a close look at the main developments in IT, business processes and offshore outsourcing. The authors study these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.